Heathrow security staff accused of ‘daylight robbery’ after woman’s £90 Estée Lauder lipsticks are confiscated – so what REALLY happens to your toiletries when the airport takes them?

Holidaymakers have slammed Heathrow after workers confiscated a girl’s make-up as a result of they claimed her lipstick was a liquid.

Shadia Black, from Switzerland, spent two days in London with simply hand baggage, and was going by way of Heathrow Terminal Two’s safety when she was stopped by workers.

The regulation scholar and vogue mannequin stated workers initially wished to confiscate her travel-sized £250 Estée Lauder fragrance and face wash gel earlier than they resigned to taking three of her unused lipsticks price round £90.

Shadia instructed MailOnline the expertise left her ‘enraged’, particularly as Heathrow’s web site stated stable lipsticks weren’t thought-about liquids.

She stated: ‘They took my bag apart and regarded by way of every little thing and took a fragrance and a face wash gel.

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‘They began placing all my lipsticks in [a clear] bag. They stated it was liquid.

‘It is a misuse of place. They did not throw it away. They only put it apart.

‘The principles are the principles. I did not like the best way workers had been dealing with issues.

‘I used to be enraged.’

Shadia stated she left the three lipsticks with safety as a result of she did not need to miss her flight.

She stated she wished ‘individuals in energy to be saved in verify. I’m fuming. I’ve by no means been so mad earlier than’.

She claimed: ‘The airport workers are brutally robbing individuals.

‘They inform you you might have too many liquids in your bag after which they take it and put it apart however not within the bin.’

Taking to TikTok, she instructed her 18,000 followers about her trade with a feminine Heathrow safety officer.

Shadia stated: ‘She was like, ”It has to slot in this clear bag,” after which she gave me this little clear bag.

‘I instructed her, ”That is lipstick not liquid”. However she was like, ”Our coverage says it’s liquid”.

‘Apparently I used to be the individual with the angle.

‘They had been like, ”We do not care what you got here with however whenever you’re leaving it’s a must to observe the coverage.”

‘I used to be like, ”lipstick just isn’t a liquid,” however she was like, ”It’s, it is on our web site. I am the supervisor and I say it’s.”

‘I used to be so mad I did not assume, however now, I might have destroyed them to allow them to’t take them.

‘I do not even know what to do. That is so loopy and merciless. 

‘Think about in the event that they maintain taking the stuff out that they need to maintain for themselves.

‘They regarded like they need to maintain this stuff for themselves.

‘This can be a theft.’

Heathrow’s web site says in its FAQ about safety and baggage that stable lipstick just isn’t thought-about a liquid.

Different passengers had been equally offended after listening to of Shadia’s expertise – with many demanding to know what occurs to liquids after safety confiscates them.

One stated: ‘I used to work in Heathrow. The workers deliberately say [an] merchandise is liquid, over 100ml, [you’re] not allowed to take it. They take it residence.’

One other stated: ‘It is disgusting. Daylight theft. How can they do that?’

When MailOnline approached Heathrow in regards to the incident and what occurs to confiscated property, an airport spokesman initially claimed that ‘nothing which is confiscated is saved or reused’.

He stated: ‘There isn’t any different use that we will vouch for. All of our safety colleagues are skilled.’

The spokesman added: ‘Our safety colleagues are skilled to use the requirements set down by the DfT for all UK airports on what objects can and may’t be taken airside. Any objects which can be confiscated are safely disposed of.’

Nonetheless, Heathrow instructed Shadia the airport’s Mail and Fly service could also be holding her lipsticks moderately than destroying them.

The Mail and Fly service is meant to assist reunite passengers with property confiscated by safety.

When MailOnline spoke to the service, it admitted that safety didn’t throw away issues that had been confiscated however as an alternative saved them and gave them to Mail and Fly.

The service stated it holds them for 3 months and if nobody comes ahead to assert them, it can donate the property to charity.

Heathrow didn’t make clear which charity.

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